An open task is a task that has not been completed yet. It can either be 'overdue', 'pending' or 'later'.
Note: Don’t know what a task is? Find out here.
There is several ways to find your open tasks:
- Dashboard: The top right tile of the dashboard shows your open tasks. To see all tasks, please go to the task list.
- Case: If you are already on a case, you can see any open task under ‘Planned’.
- Task list/Calendar: You can find your task list by clicking on ‘Tasks’ in the main menu on the top bar. Here you can sort your tasks by 'all', 'overdue', 'open', 'later', or 'completed'. If you want to find a specific task, you can use the search bar or filter for a specific team, user, task type, or relations path. If you only want to see your own tasks for example, simply select yourself in the ‘User’ filter.
If you have any open tasks, especially if they are already overdue, you probably want to complete or at least reschedule them. Read here how to do that.