If you don't know how to find your leads, click here.
Before rejecting a lead, take a look at the Lead details to make sure to see all available information. Once rejected, a lead cannot be accepted!
Leads can be rejected by clicking the reject icon ( ). You can and should give a reason for the rejection. Depending on the lead type and its settings, rejecting will either send the lead back to the agency from where it can be redistributed (if an agency is involved), or the lead will be deleted altogether.
Note: This will reject the lead only for you, the admin and the team admin still have the possibility to reject the lead completely or accept it.
Click here, to learn how to accept a lead.